Company structure
IT / Operations
- Hardware setup
- Server administration
- Server maintenance
- Client distribution
Product Management
- Monetization strategy
- Sales promotion
- Product lifecycle management
Marketing
- Brand Building
- Performance marketing
- Advertisement campaigns
- Viral marketing campaigns
- Social media campaigns
- Exhibition presence
- Cooperations
Public Relations
- Media network
- Press releases
- Press tours
- Exclusive coverage
- Covermount deals
Community Management
- Constant communication with players
- Forum management
- Announcements & Newsletters
- Community events
- Fan support
Customer Support
- First level support
- Telephone hotline
- Game master presence
- Monitoring of fraud & exploit activities
Localisation
- Translation
- Quality control
Graphics
- Webdesign
- Box design
- Trailer production
Quality Assurance
- Bug tracking & verification
- Bug management
Game Improvement
- Monitoring of game balance
- Optimization of game features & systems
Billing & Accounting
- Account System
- Premium accounts
- Payment solutions
- Billing procedure
- Management of fraud issues
