Company structure

Company structure

IT / Operations

  • Hardware setup
  • Server administration
  • Server maintenance
  • Client distribution

Product Management

  • Monetization strategy
  • Sales promotion
  • Product lifecycle management

Marketing

  • Brand Building
  • Performance marketing
  • Advertisement campaigns
  • Viral marketing campaigns
  • Social media campaigns
  • Exhibition presence
  • Cooperations

Public Relations

  • Media network
  • Press releases
  • Press tours
  • Exclusive coverage
  • Covermount deals

Community Management

  • Constant communication with players
  • Forum management
  • Announcements & Newsletters
  • Community events
  • Fan support

Customer Support

  • First level support
  • Telephone hotline
  • Game master presence
  • Monitoring of fraud & exploit activities

Localisation

  • Translation
  • Quality control

Graphics

  • Webdesign
  • Box design
  • Trailer production

Quality Assurance

  • Bug tracking & verification
  • Bug management

Game Improvement

  • Monitoring of game balance
  • Optimization of game features & systems

Billing & Accounting

  • Account System
  • Premium accounts
  • Payment solutions
  • Billing procedure
  • Management of fraud issues